Live Chat 100 Pricing Plans

Start

Free
Up to 2 Agents
  • Unlimited Chats
  • Offline Message
  • Pre-chat Survey
  • Customizable Chat Buttons and Windows
  • Desktop & Web Apps
  • iOS and Android Mobile Apps
  • 24/7 Technical Support
See Details

Standard

USD   14   agent/month
2 Months Off Annual Agreements
Live Chat 100 Pricing
  • Everything in Start Edition, plus:
  • No Agents Limit
  • Chat with Other Agents
  • Real Time Chat Monitoring
  • Join Chat
  • Chat Transfer
  • Agent Permissions
  • Auto Invitaions
  • Basic Reporting
See Details

Pro

USD 29 agent/month
2 Months Off Annual Agreements
Live Chat 100 Pricing
  • Everything in Start and Standard Editions, plus:
  • Distinct Designs for Different Websites
  • Define Departments
  • Route Chats by Agent/Department
  • Password Protection Policy
  • PCI Compliant Secure Form
  • Agent Wrap-Up (Chat Tagging)
  • Comprehensive Reporting
See Details

Additional Information

  • One Live Chat 100 account can be used on multiple websites.
  • All major credit cards and PayPal are accepted
  • Support, upgrade, backup and maintenance are included.
  • Applicable taxes will be charged for Canadian customers.
  • Prices and offers are subject to change without notice.

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Edition Comparison

Start Standard Pro
  • Customization
  • Company Logo
  • Agent Avatar
  • Color Scheme
  • Chat Button
  • Chat Window
  • Offline Message Window
  • Pre-Chat Form
  • Language
  • Greeting Message
  • System Message
  • Mobile Chat Button and Window
  • Post-Chat Form
  •  
  • Chatting and Monitoring
  • One Agent Chatting with Multiple Visitors
  • Canned Message
  • Typing Indicator
  • Spell Check
  • Keyboard Shortcut
  • View Chat History
  • 1 month
  • 24 months
  • 24 months
  • View Web Page Browsing History
  • Forward Chat Transcripts to Email
  • Set Agent Avatar
  • Offline Message Inbox
  • Visual and Audio Alert
  • Automated Greeting Message
  • Auto Login/Logout (Desktop App)
  • Automated Agent Status Change (Desktop App)
  • Capture Visitor
  • Ban Unwanted Visitors
  • End Chat Automatically
  • Group Chats by Status
  • Agents’ Unresponsive Time
  • Pin Chats to the Chatting Tab
  • Send Files/Screenshots
  •  
  • Time-on-Site Auto Chat Invitation
  •  
  • Multiple Agents Chatting with One Visitor
  •  
  • Chatting Between Agents
  •  
  • Chat Transfer
  •  
  • Join Chat
  •  
  • Kickoff Agent
  •  
  • Post-Chat Survey
  •  
  • Custom “Away” Status
  •  
  • Canned Message Shortcut
  •  
  •  
  • Agent Wrap-up (Chat Tagging)
  •  
  •  
  • Visitor List Custom Filter
  •  
  •  
  • Department Broadcasting
  •  
  •  
  • Multiple Brands and Websites
  •  
  •  
  • Team Management
  • Agent Permission
  •  
  • Agent Group
  •  
  • Real Time Chat Monitoring
  •  
  • Department
  •  
  •  
  • Routing and Queue
  • Agent Based Routing
  •  
  •  
  • Department Based Routing
  •  
  •  
  • Security
  • MaximumOn™
  • Hardened OS and Network Devices
  • Comprehensive Security Policy and Procedures
  • Secure Data Center
  • Firewall and IPS
  • Regular Penetration Test by a Professional 3rd Party
  • TLS Encryption
  • CAPTCHA
  • TRUSTe Assessed Privacy Policy
  • Granular Permission Setting
  •  
  • Audit Log
  •  
  •  
  • Password Policy
  •  
  •  
  • IP Address Restriction
  •  
  •  
  • PCI Audited and Certified
  •  
  •  
  • Credit Card Masking
  •  
  •  
  • PCI Compliant Secure Form
  •  
  •  
  • Integrations
  • WordPress
  • Joomla!
  • Shopify
  • Magento
  • Drupal
  • Facebook and Google+
  • Zendesk
  • Salesforce
  • Google Analytics
  • Join.me
  • Shopping Cart
  • Website
  • GoToMeeting
  • Reporting
  • Real Time Report
  •  
  • Chat Volume
  •  
  • Rating
  •  
  • Offline Message
  •  
  • Availability
  •  
  • Agent Performance Overview
  •  
  • Post-Chat Survey
  •  
  •  
  • Pre-Chat Survey
  •  
  •  
  • Wrap-up
  •  
  •  
  • Canned Message
  •  
  •  
  • Applications
  • Web App
  • Windows App
  • Mac App
  • iOS App
  • Android App
  • Deployment
  • Shared Server
  • Support
  • 24/7 Live Chat Support
  • Email Support
  • Phone Support