Live Chat 100 is a new division of Comm100 that focuses on live chat. Read more>> ×

Live Chat 100 Pricing Plans

Team

USD 29 agent/month
2 Months Off Annual Agreements


  • Unlimited Chats
  • Offline Message
  • Pre-chat Survey
  • Customizable Chat Buttons and Windows
  • Desktop & Web Apps
  • iOS and Android Mobile Apps
  • 24/7 Technical Support
See Details

Business

USD 49 agent/month
2 Months Off Annual Agreements


Sign Up Free
  • Everything in Team Edition, plus:
  • Department
  • Rule Based Auto Invitation
  • Comprehensive Reporting
  • Integration with Website and Shopping Cart
  • Integration with Salesforce, Zendesk and Join.Me
  • Deep Customization with Custom CSS and JavaScript
  • API
See Details

Enterprise

Request a Quote

Learn More


  • Everything in Team and Business Editions, plus:
  • Supports High Volume Chats
  • Visitor Segmentation
  • Industry Leading Routing and Queue Capabilities
  • Integration with Cisco and Avaya Call Center Systems
  • SSO, LDAP, PCI Compliant Secure Form and Many More Security Features
  • Real-time supervisor dashboard, Chat Volume Prediction and Advanced Reporting
  • Personalized Account Manager, Onboarding and Training Services
See Details

Try the Live Chat 100 Business Plan, FREE for 15 days!

Sign Up Free

Additional Services

Private or On-Premises Deployment

If your business requires the utmost performance and control, you may want to consider our private or on-premises deployment options. Private servers provide robust performance while still being located in our data centers. If you need even more control over your live chat system, we can assist in deploying a server at yours or any location you specify.

Custom Development

Live Chat 100 ships with the features most large contact centers and enterprises need. Still, if you discover a feature you need or have custom development ideas, we would love to hear from you. Feel free to send us your custom development requests; and if they add value to the system, we will be glad to create and integrate the new features for you.

Onboarding, Training, and Consulting

With our professional services, your company can take advantage of our team’s years of experience in implementing best-in-class live chat systems. Our professional onboarding, training, and consulting services not only make deployment faster, they also help reduce startup and operating costs overall.

Got Questions?

Request Demo

Additional Information

  • One Live Chat 100 account can be used on multiple websites.
  • All major credit cards and PayPal are accepted
  • Support, upgrade, backup and maintenance are included.
  • Applicable taxes will be charged for Canadian customers.
  • Prices and offers are subject to change without notice.

Our Clients

Edition Comparison

Team Business Enterprise
  • Customization
  • Company Logo
  • Agent Avatar
  • Color Scheme
  • Chat Button
  • Chat Window
  • Offline Message Window
  • Pre-Chat Form
  • Post-Chat Form
  • Language
  • Greeting Message
  • System Message
  • Custom outgoing SMTP server
  • Mobile Chat Button and Window
  • “Powered by” Removal
  •  
  • Custom CSS
  •  
  • Custom JavaScript
  •  
  • Chatting and Monitoring
  • Multiple Brands and Websites
  • One Agent Chatting with Multiple Visitors
  • Canned Message
  • Send Files/Screenshots
  • Typing Indicator
  • Spell Check
  • Keyboard Shortcut
  • View Chat History
  • View Ticket History
  • View Web Page Browsing History
  • Forward Chat Transcripts to Email
  • Set Agent Avatar
  • Offline Message Inbox
  • Visual and Audio Alert
  • Automated Greeting Message
  • Auto Login/Logout (Desktop App)
  • Automated Agent Status Change (Desktop App)
  • Capture Visitor
  • Ban Unwanted Visitors
  • End Chat Automatically
  • Group Chats by Status
  • Agents’ Unresponsive Time
  • Pin Chats to the Chatting Tab
  • Manual Chat Invitation
  • Time-on-Site Auto Chat Invitation
  • Multiple Agents Chatting with One Visitor
  • Chatting Between Agents
  • Chat Transfer
  • Join Chat
  • Kickoff Agent
  • Post-Chat Survey
  •  
  • Custom “Away” Status
  •  
  • Automatic Translation
  •  
  • Canned Message Shortcut
  •  
  • Agent Wrap-up (Chat Tagging)
  •  
  • Advanced Rule Based Auto Chat Invitation
  •  
  • Visitor Segmentation
  •  
  • Visitor List Custom Filter
  •  
  • Visitor Information from Website
  •  
  • Department Broadcasting
  •  
  • Team Management
  • Agent Permission
  • Agent Group
  • Max Chat Number
  • Real Time Chat Monitoring
  • Department
  •  
  • Routing and Queue
  • Accept Chats Automatically
  • Agent Based Routing
  • Assign Visitors in Queue by Load Balancing
  • Assign Visitors in Queue to the Last-Chatted Agent
  • Department Based Routing
  •  
  • Geolocation Based Routing
  •  
  • VIP Customer Routing
  •  
  • Skill Based Routing
  •  
  • Customer Input Based Routing
  •  
  • Multi-tier Support Routing
  •  
  • Backup Department Routing
  •  
  • Routing Rule Integration with Salesforce
  •  
  • Routing Rule Integration with Website
  •  
  • Routing Rule Integration with Your Existing CRM
  •  
  • Advanced Rule Based Routing
  •  
  • Assign Visitors in Queue by Agent Capacity
  •  
  • Assign Visitors in Queue by Round Robin
  •  
  • Queue Priority
  •  
  • Queue Transfer
  •  
  • Queue Overflow
  •  
  • Security
  • TLS Encryption
  • CAPTCHA
  • TRUSTe Assessed Privacy Policy
  • Granular Permission Setting
  • Audit Log
  • Hardened OS and Network Devices
  • Comprehensive Security Policy and Procedures
  • Secure Data Center
  • Firewall and IPS
  • Regular Penetration Test by a Professional 3rd Party
  • Password Policy
  •  
  • IP Address Restriction
  •  
  • MaximumOn™
  •  
  • Add-On
  • PCI Audited and Certified
  •  
  •  
  • Credit Card Masking
  •  
  •  
  • PCI Compliant Secure Form
  •  
  •  
  • Visitor Single Sign On (SSO)
  •  
  •  
  • LDAP
  • Integrations
  • WordPress
  • Joomla!
  • Shopify
  • Magento
  • Drupal
  • Facebook and Google+
  • Zendesk
  •  
  • Salesforce
  •  
  • Google Analytics
  •  
  • Join.me
  •  
  • Shopping Cart
  •  
  • API
  •  
  • Webhook
  •  
  • Website
  •  
  • GoToMeeting
  •  
  •  
  • Cisco Call Center
  • Avaya
  • Reporting
  • Real Time Report
  • Chat Volume
  • Rating
  • Post-Chat Survey
  • Pre-Chat Survey
  • Wrap-up
  • Offline Message
  • Availability
  • Agent Performance Overview
  • Agent Workload
  •  
  • Agent Efficiency
  •  
  • Canned Message
  •  
  •  
  • Chat Source
  •  
  •  
  • Wait Time
  •  
  •  
  • Chat Transfer
  •  
  •  
  • Manual Invitation
  •  
  •  
  • Auto Invitation
  •  
  •  
  • Traffic Source
  •  
  •  
  • Queue
  •  
  •  
  • Applications
  • Web App
  • Windows App
  • Mac App
  • iOS App
  • Android App
  • Deployment
  • Shared Server
  • Private Deployment
  •  
  • On-Premises Deployment
  •  
  • Support
  • 24/7 Live Chat Support
  • Email Support
  • Phone Support
  • Account Manager
  •  
  •  
  • Onboarding Service
  •  
  •  
  • Product Training
  • Consultation Services